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PRIVACY POLICY

Last Updated: September 17, 2026

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Dorian Marie LLC ("Dorian Marie," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how Dorian Marie LLC collects, uses, discloses, and protects personal information in connection with our websites, online platforms, products, programs, services, educational materials, communications, and other interactions with you.

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This Privacy Policy applies to information collected through websites and online properties owned or operated by Dorian Marie LLC, as well as through third-party websites, platforms, applications, payment processors, learning platforms, scheduling systems, forms, and other services used by Dorian Marie LLC to provide, sell, administer, or support our products, programs, and services.

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By accessing our websites, purchasing a product or service, enrolling in a program, creating an account, submitting information to us, or otherwise interacting with Dorian Marie LLC, you acknowledge that you have read and understood this Privacy Policy.

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Certain services may involve the collection or processing of information that is subject to additional privacy requirements. Where applicable, additional privacy notices or policies will apply.

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1. ABOUT DORIAN MARIE LLC

Dorian Marie LLC is a Washington limited liability company.

Company: Dorian Marie LLC
Mailing Address: PO Box 494
Bothell, WA 98041
United States

Email: dori@dorianmarie.biz

For purposes of this Privacy Policy, "Dorian Marie," "Company," "we," "us," and "our" refer to Dorian Marie LLC.

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2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected in connection with Dorian Marie LLC's business activities, including:

  • Websites and online properties owned or operated by Dorian Marie LLC;

  • Products purchased directly from Dorian Marie LLC;

  • Digital products and downloadable materials;

  • Physical products and publications;

  • Educational programs, including the Scalp Health and Haircare Education Certification Program™;

  • Educational content, textbooks, videos, worksheets, guides, resources, and other program materials;

  • Consulting, educational, professional, and other services offered by Dorian Marie LLC;

  • Customer and student accounts;

  • Online purchases and transactions;

  • Contact forms, applications, surveys, and other forms submitted to us;

  • Email newsletters and other communications;

  • Marketing and promotional activities;

  • Customer service and support;

  • Events and other business activities; and

  • Third-party platforms and services used by Dorian Marie LLC to operate, administer, sell, deliver, or support its products and services.

 

This Privacy Policy applies whether a transaction or interaction occurs directly through a Dorian Marie LLC website or through a third-party platform used by Dorian Marie LLC.

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Third-party platforms may have their own privacy policies and terms of service. Those policies may apply to information that the third party collects directly from you or processes independently of Dorian Marie LLC.

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3. INFORMATION WE COLLECT

The information we collect depends on how you interact with Dorian Marie LLC.

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Information You Provide Directly

We may collect information you voluntarily provide to us, including:

  • First and last name;

  • Email address;

  • Mailing address;

  • Billing address;

  • Shipping address;

  • Telephone number;

  • Account login information;

  • Professional title, occupation, business name, or professional credentials;

  • Information submitted through contact forms;

  • Information provided when purchasing a product, program, or service;

  • Information provided when enrolling in an educational program;

  • Information provided when registering for an event, consultation, or other service;

  • Information submitted through surveys, applications, testimonials, reviews, or feedback forms;

  • Information included in communications with us;

  • Information provided in connection with educational assignments, examinations, case studies, or other program activities; and

  • Other information you voluntarily provide to us.

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Purchase and Transaction Information

When you purchase a product, program, or service, we may collect or receive information necessary to process and administer the transaction, including:

  • Products or services purchased;

  • Date and amount of purchase;

  • Order history;

  • Billing and shipping information;

  • Transaction status;

  • Refund or cancellation information; and

  • Other information necessary to process, administer, or support your transaction.

 

Payment card information may be collected and processed directly by third-party payment processors. Dorian Marie LLC generally does not receive or store complete payment card numbers.

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Account and Program Information

If you create an account or enroll in an educational program, we may collect information relating to your account and participation, including:

  • Account information;

  • Enrollment information;

  • Program progress;

  • Learning activity;

  • Completion information;

  • Examination results;

  • Assignment or case-study submissions;

  • Certificate or credential information;

  • Communications relating to your account or enrollment; and

  • Other information necessary to administer the applicable program or service.

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Service-Related Information

If you purchase consulting, educational, professional, or other services from Dorian Marie LLC, you may voluntarily provide information necessary for us to provide those services.

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Certain services may involve information relating to your individual circumstances or concerns. Information collected in connection with those services may be subject to additional privacy protections and disclosures described in a separate Consumer Health Data Privacy Policy where applicable.

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4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our websites or interact with certain online services, we and our service providers may automatically collect certain technical and usage information.

This may include:

  • Internet Protocol (IP) address;

  • Browser type and version;

  • Operating system;

  • Device type;

  • Device identifiers;

  • Pages viewed;

  • Referring and exit pages;

  • Date and time of visits;

  • Time spent on pages or services;

  • Approximate location derived from IP address;

  • Website interactions;

  • Program or platform activity;

  • Diagnostic information; and

  • Other technical or usage information.

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We may use automatically collected information to operate and secure our websites, understand how our websites and services are used, troubleshoot technical issues, analyze performance, and improve our products, programs, services, and user experience.

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5. COOKIES AND SIMILAR TECHNOLOGIES

Our websites and third-party services we use may use cookies, pixels, tags, scripts, web beacons, and similar technologies.

These technologies may be used to:

  • Operate and secure our websites;

  • Maintain account sessions;

  • Remember preferences;

  • Understand website and platform usage;

  • Measure website and marketing performance;

  • Improve website functionality;

  • Analyze interactions with our content; and

  • Support marketing and advertising activities, where applicable.

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The specific cookies and tracking technologies used may change over time as our websites, technology, and service providers change.

You may be able to control or disable cookies through your browser settings or through cookie-management tools made available on our websites. Disabling certain cookies may affect the functionality of our websites or services.

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Third-party platforms and service providers may independently use cookies and similar technologies when you interact with their services. Their use of those technologies may be governed by their own privacy policies.

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6. HOW WE USE PERSONAL INFORMATION

Dorian Marie LLC may use personal information for legitimate business and operational purposes, including to:

  • Provide, operate, maintain, and improve our websites, products, programs, and services;

  • Process and fulfill purchases and orders;

  • Deliver digital products and educational content;

  • Provide access to educational programs and student accounts;

  • Administer examinations, assignments, case studies, certificates, and other program activities;

  • Provide customer service and respond to inquiries;

  • Communicate with you regarding purchases, accounts, programs, services, and transactions;

  • Send administrative and transactional communications;

  • Send newsletters, educational information, promotional communications, and other marketing communications where permitted by law;

  • Process payments and administer refunds or other transaction-related matters;

  • Prevent fraud and unauthorized transactions;

  • Maintain the security and integrity of our websites, systems, and services;

  • Analyze website, customer, and program usage;

  • Improve our products, programs, services, content, and customer experience;

  • Administer surveys, feedback requests, testimonials, and reviews;

  • Comply with legal, regulatory, accounting, or other obligations;

  • Enforce our agreements, policies, and terms;

  • Protect the rights, property, safety, and security of Dorian Marie LLC, our customers, students, users, and others; and

  • Carry out other purposes disclosed when information is collected or with your consent where required.

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7. MARKETING COMMUNICATIONS

If you voluntarily provide your email address or subscribe to our communications, we may send you newsletters, educational content, product information, promotional communications, and other marketing communications, subject to applicable law.

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You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at dori@dorianmarie.biz.

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Even if you opt out of marketing communications, we may continue to send transactional, administrative, or service-related communications that are necessary to process a purchase, provide a service, administer your account, or communicate important information regarding a program or transaction.

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8. HOW WE SHARE PERSONAL INFORMATION

Dorian Marie LLC may share personal information when reasonably necessary to operate our business and provide our products and services.

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We may share information with the following categories of recipients:

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Service Providers

We may share personal information with companies and individuals that provide services on our behalf, including providers involved in:

  • Website hosting;

  • E-commerce and order processing;

  • Payment processing;

  • Educational and learning-platform services;

  • Email delivery and marketing;

  • Customer relationship management;

  • Scheduling;

  • Website and business analytics;

  • Cloud storage;

  • Customer support;

  • Shipping and fulfillment;

  • Fraud prevention and security;

  • Technology and software services; and

  • Other business operations.

These service providers may process information on our behalf or as otherwise permitted by applicable law.

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Third-Party Platforms

Dorian Marie LLC may use third-party websites, applications, platforms, and services to facilitate the sale, delivery, administration, or support of our products and services.

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These may include platforms used for:

  • Processing purchases;

  • Processing payments;

  • Delivering online educational programs;

  • Hosting digital content;

  • Managing customer or student accounts;

  • Sending email communications;

  • Scheduling appointments;

  • Delivering physical products;

  • Managing forms or applications; and

  • Other business operations.

 

When you interact directly with a third-party platform, that platform may independently collect and process information under its own privacy policy and terms.

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Legal Requirements and Protection of Rights

We may disclose personal information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process, subpoena, or court order;

  • Respond to lawful requests from government authorities;

  • Protect the rights, property, or safety of Dorian Marie LLC or others;

  • Prevent, investigate, or address fraud, security incidents, or suspected wrongdoing;

  • Enforce our agreements and policies; or

  • Protect against legal liability.

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Business Transfers

If Dorian Marie LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, dissolution, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

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With Your Consent

We may disclose personal information for other purposes when you provide your consent or otherwise direct us to do so.

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9. THIRD-PARTY WEBSITES, LINKS, AND SERVICES

Our websites, emails, and other communications may contain links to websites, platforms, applications, social media accounts, or services operated by third parties.

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Some third-party platforms are used by Dorian Marie LLC to facilitate our own products and services, while others may simply be external websites or resources that we link to.

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Third-party services are not controlled by Dorian Marie LLC. If you choose to access a third-party service, you may provide information directly to that third party.

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We encourage you to review the privacy policies and terms of any third-party website, platform, application, or service you use.

Dorian Marie LLC is not responsible for the privacy, security, content, or practices of third-party services that we do not control.

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10. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services;

  • Maintain customer and student records;

  • Complete and document transactions;

  • Maintain appropriate business, financial, tax, and accounting records;

  • Comply with legal, regulatory, or contractual obligations;

  • Resolve disputes;

  • Enforce agreements; and

  • Protect the security and integrity of our systems and business.

 

The length of time information is retained may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and our legitimate business needs.

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When personal information is no longer reasonably necessary for the purposes for which it was collected, we may delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

11. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate personal information;

  • Request deletion of personal information, subject to applicable exceptions;

  • Request information about how your personal information is collected, used, or disclosed;

  • Opt out of certain marketing communications; and

  • Exercise other privacy rights provided by applicable law.

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To exercise a privacy right, contact us using the information provided in the "Contact Us" section below.

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We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

Certain information may be retained when required by law or when we have a lawful and legitimate reason to retain it.

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Additional rights relating to consumer health data may apply to certain information collected in connection with our services. Those rights are addressed in our separate Consumer Health Data Privacy Policy where applicable.

12. DATA SECURITY

Dorian Marie LLC takes reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of personal information.

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You are responsible for maintaining the confidentiality of any account credentials you use to access our services and should notify us if you believe your account or credentials have been accessed without authorization.

13. CHILDREN'S PRIVACY

Our websites, products, programs, and services are not directed toward children under the age of 13, and Dorian Marie LLC does not knowingly collect personal information from children under 13.

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If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

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Certain products, programs, or services may have additional age requirements, which will be disclosed in the applicable terms, enrollment materials, or purchase information.

14. INTERNATIONAL USERS AND DATA TRANSFERS

Dorian Marie LLC is based in the United States.

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If you access our websites or purchase our products or services from outside the United States, your information may be processed in the United States or other countries where Dorian Marie LLC or its service providers operate.

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Privacy laws in those jurisdictions may differ from the laws in your country of residence.

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By providing information to Dorian Marie LLC, you acknowledge that your information may be processed in jurisdictions outside your own, subject to applicable law and the protections described in this Privacy Policy.

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15. INFORMATION YOU SUBMIT

Please provide only information that is reasonably necessary for the applicable product, program, or service.

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You should not submit highly sensitive personal information, including Social Security numbers, financial account credentials, passwords, or other sensitive information through general website contact forms or ordinary email unless specifically requested through an appropriate secure process.

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Information voluntarily submitted through consultations or other services may be subject to additional privacy disclosures, including our Consumer Health Data Privacy Policy where applicable.

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16. CHANGES TO THIS PRIVACY POLICY

Dorian Marie LLC may update this Privacy Policy from time to time to reflect changes in our business, products, services, technology, legal requirements, or privacy practices.

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When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

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If a change is material and applicable law requires additional notice, we may provide notice through our website, email, or another appropriate method.

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Your continued use of our websites or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

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17. CONTACT US

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:

Dorian Marie LLC
PO Box 494
Bothell, WA 98041
United States

Email: dori@dorianmarie.biz

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